• Consumer Finance- Payments and Reconciliations Specialist- Richardson, TX

    Location(s) US-TX-Dallas
    Job ID
    2018-49059
    Schedule Type
    Full Time
    Level
    Analyst
    Function(s)
    Call Center
    Region
    Americas
    Division
    Consumer and Commercial Banking Division
    Business Unit
    Project Delivery
    Employment Type
    Employee
  • MORE ABOUT THIS JOB

    Consumer and Commercial Banking (CCBD)

    Consumer and Commercial Banking brings innovative solutions to traditional banking activities. We are a global team of lenders, investors, risk managers, skilled marketers, web experts and banking specialists. We provide a suite of solutions to help our customers meet their personal financial goals. We make direct investments in, and risk manage, a portfolio of corporate loans and securities. And we help transform distressed communities through investments and loans of private capital

     

    Digital Finance Description

    Digital Finance, a business unit within CCBD, is comprised of the firm’s digitally-led consumer businesses, which include the Marcus deposits and lending businesses, as well as the personal financial management app, Clarity Money. Digital Finance combines the strength and heritage of a 149-year-old financial institution with the agility and entrepreneurial spirit of a tech start-up. Through the use of machine learning and intuitive design, we provide customers with powerful tools that are grounded in value, transparency and simplicity to help them make smarter decisions about their money.

     

    YOUR IMPACT

    Are you interested in operations and leadership? Are you passionate about providing solutions to customer needs and working with multiple teams to provide exceptional customer service?  We’re looking for a professional to join our operations team who wants to use their skills to provide the best customer experience possible.

     

    OUR IMPACT

    Our team of critical thinkers partners with groups in all areas of the firm to lead teams, manage processes and improve digital tools. Our division also provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, team members play a vital role in upholding the three Operations principles of client focus, process innovation and risk management.

     

    Responsibilities:

     

    • Prepare to gain a comprehensive understanding of a loan/credit product lifecycle and associated payments flows by interacting with multiple firmwide stakeholders such as Global Control, Product Controllers, Treasury and Technology. 
    • Partner with a team of specialists to deliver top notch client service while ensuring risks are appropriately mitigated. 
    • Showcase your attention to detail and ability to manage several tasks at once by ensuring all accounting breaks in the books and records are appropriately investigated and resolved, customer communications sent and assigned Back Office cases worked within the specified SLAs.
    • Identify processes and controls improvement by leveraging constant evolving tools that can be used to build scalability without introducing new risks.
    • Demonstrate basic banking knowledge with an emphasis on lending/credit product

    RESPONSIBILITIES AND QUALIFICATIONS

    Basic Qualifications:

     

    • Operations, accounting or service experience
    • Good understanding of payments, accounting and ledger posting
    • Proven analytical skills, problem solving ability and a control mentality paired with meticulous attention to detail 
    • Self-motivated and proactive team player, who takes ownership and accountability of projects, has strong organizational skills as well as the ability to effectively manage competing priorities. 
    • Flexible and able to work well under pressure in a team environment
    • Must have a positive attitude and be self-directed, detail oriented, driven and able to work independently in a team-oriented and fast paced environment

     

     

    Preferred Qualifications:

     

    • Bachelor’s degree or equivalent military experience
    • Operations management experience
    • Experience in a classic operations environment

     

     

    ABOUT GOLDMAN SACHS

    The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.

    © The Goldman Sachs Group, Inc., 2018. All rights reserved Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Vet.

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