• CIMD- Marcus by Goldman Sachs- Customer Delivery Specialist- Richardson, TX

    Location(s) US-TX-Richardson
    Job ID
    Schedule Type
    Full Time
    Call Center, Consumer Banking
    Consumer and Investment Management Division
    Business Unit
    Project Delivery
    Employment Type


    Marcus by Goldman Sachs is the firm’s consumer business, combining the entrepreneurial spirit of a startup with 150 years of experience. Today, Marcus has $50 billion in deposits, $5 billion in loan balances and 4 million customers across our lending and deposits businesses, as well as the personal financial management app, Clarity Money. Through the use of insights and intuitive design, we provide customers with powerful tools and products that are grounded in value, transparency and simplicity. We are backed by our unique team, comprised of individual contributors from leading agile technology companies, fintechs and consumer financial services companies, allowing us to disrupt the industry, while helping consumers take control of their financial lives.



    Managing suppliers involves the deliberate balancing of risk, performance, relationship and cost management activities. As a member of the Supplier Management team, you will work closely with the Supplier Manager to support our external suppliers who provide goods and services that support Digital Finance. This role plays an important role for the business, working closely with management, third party suppliers, cross-functional teams, and other firmwide stakeholders (Technology, VROs, etc.).

    • Work closely with Supplier Management leadership team and assist with third party management tasks and oversight
    • Liaise with procurement, supplier, and management to resolve site supplier issues and identify trends to assure third party management compliance
    • Perform reconciliation for proper invoice review and payment
    • Act as a resource/SME to the supplier management systems
    • Conduct system testing and IT support
    • Gather key metrics for presentations to management team, including supplier related concerns and issues, noted trends and compliance concerns
    • Support the preparation of ad hoc analysis that enables strong understanding of the business
    • Apply best judgment and demonstrate comfort with ambiguous requests

    Basic Qualifications:

    • Proven analytical skills, problem solving ability, meticulous attention to detail
    • High School diploma or GED
    • Aptitude for building relationships and ability to communicate complex issues to a wide array of internal partners with differing levels of product experience
    • Critical thinking and ability to work with deadlines
    • Advanced experience in Microsoft Office products

    Preferred Qualifications:

    • Associate’s or Bachelor’s degree in: Science, Mathematics, Statistics, Business or equivalent military experience
    • Proficiency in SAS, SQL, Hadoop
    • Previous experience in supply chain management/vendor management
    • Previous experience in banking/financial services




    At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

    We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

    We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

    © The Goldman Sachs Group, Inc., 2020. All rights reserved.
    Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity