• CIMD Operations - Infrastructure Operations - PV Shareholder Services - Analyst - Chicago

    Location(s) US-IL-Chicago
    Job ID
    Schedule Type
    Full Time
    Business Unit
    AI Shareholder Services
    Employment Type


    Operations is a dynamic, multi-faceted division that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow.


    Consumer and Investment Management (CIMD)

    The Consumer and Investment Management Division includes Goldman Sachs Asset Management (GSAM), Private Wealth Management (PWM) and our Consumer business (Marcus by Goldman Sachs). We provide asset management, wealth management and banking expertise to consumers and institutions around the world. CIMD partners with various teams across the firm to help individuals and institutions navigate changing markets and take control of their financial lives.



    Goldman Sachs Asset Management (GSAM) is one of the world’s leading investment managers. GSAM provides institutional and individual investors with investment and advisory solutions, with strategies spanning asset classes, industries, and geographies.  We help our clients navigate today’s dynamic markets, and identify the opportunities that shape their portfolios and long-term investment goals. We extend these global capabilities to the world’s leading pension plans, sovereign wealth funds, central banks, insurance companies, financial institutions, endowments, foundations, individuals and family offices.



    We are seeking a highly motivated and detail-oriented candidate to join our Alternative Investment Client Services team. In this capacity, you will work closely with our fund administrators and portfolio managers and coordinate service related strategies with the goal of providing an optimal client experience.



    Goldman Sachs Asset Management (GSAM) delivers innovative investment solutions through a global, multi-product platform that offers clients the advantages that come with working with a large firm, while maintaining the benefits of a boutique. GSAM is one of the pre-eminent investment management organizations globally. Critical to the success of GSAM is our ability to leverage a global team of talented professionals to define solutions and lead change across the operational infrastructure.

    Within GSAM, the Strategic Client Service group is a global, sales aligned service organization that provides high quality service and solutions to shareholders.  Through their client service model, Strategic Client Services enables distribution of GSAM investment products, provides consultative services, scale and controls, all with a focus on being accretive financially to the business.

    Within Strategic Client Service, Alternative Investment Clients Services is a solutions oriented team seeking to enhance the client experience by developing and monitoring ongoing service related strategies and controls. The Administrator Oversight team is responsible for managing relationships with our fund administrators, reporting flows to fund portfolio managers, and processing all fund-related transactions.




    • Oversee hedge fund trades to ensure accurate trade-flow reporting to portfolio managers
    • Act as liaison between fund administrators and internal groups
    • Oversee the facilitation of investor trade settlement
    • Assist in oversight of vendor relationships (e.g. fund administrators, custodians)
    • Oversee and coordinate resolution of product servicing issues and errors
    • Implement process improvements/enhancements
    • Improve internal controls over accounting and operational processes
    • Responsible for collection, dissemination and maintenance of product data attributes
    • Evaluate trade waiver and correction requests from sales teams
    • Lead ad hoc projects within the Strategic Client Service group


    Basic Qualifications

    • Bachelor’s degree
    • Detail-oriented
    • Ability to work effectively in a fast-paced environment and think clearly under pressure
    • Strong organizational/multi-tasking skills
    • Leadership - Exchanges information with appropriate people to complete work
    • Problem Solving - Solves difficult problems with effective solutions; asks good questions and probes for answers; looks beyond the obvious and does not stop at the first answers
    • Self-Development - Ability to recognize personal skills, abilities, limitations and strengths
    • Strong Team Player - Creates strong morale and spirit in his/her team; shares wins and successes. Fosters the feeling of belonging in the team
    • Proven ability to multi-task and prioritize team responsibilities accordingly
    • Strong communication and interpersonal skills

    Preferred Qualifications

    • 2+ years financial services experience
    • Knowledgeable about the alternative investment industry



    At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

    We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

    We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

    © The Goldman Sachs Group, Inc., 2020. All rights reserved.
    Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity