• CIMD, PWM , Network Engineer, Associate, Tech – Irving, TX

    Location(s) US-TX-Dallas
    Job ID
    Schedule Type
    Full Time
    Business Unit
    United Capital
    Employment Type



    What We Do

    At Goldman Sachs, our Engineers don’t just make things – we make things possible.  Change the world by connecting people and capital with ideas.  Solve the most challenging and pressing engineering problems for our clients.  Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action.  Create new businesses, transform finance, and explore a world of opportunity at the speed of markets.


    Engineering, which is comprised of our Technology Division and global strategists groups, is at the critical center of our business, and our dynamic environment requires innovative strategic thinking and immediate, real solutions.  Want to push the limit of digital possibilities?  Start here.


    Who We Look For

    Goldman Sachs Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment.


    As a member of the Service & Support team, the Infrastructure Engineer - Network/Security is responsible for working with the other members of the Technology Service & Support team and our external business partners, to provide support to United Capital (a Goldman Sachs company) employees. Major areas of responsibilities are:


    Job Summary & Responsibilities:

    • Manage United Capital’s network Infrastructure, maintenance and performance. This includes hardware support, diagnosis, scheduled maintenance, patch management, equipment lifecycle management, event management including monitoring / troubleshooting.
    • This role will function as the network infrastructure expert and liaise with other technological team such as Information Security, Application Development and Technology integration teams including supporting the initiatives of the corporate information security program and coordinating with external partners.
    • Hands-on, tactical approach to the operational aspects of information security and cloud architecture. Monitoring and response for alerts from key technologies and other internal sources. Research emerging threats, evaluating likelihood of occurrence, and controls to mitigate them. Automating manual processes, assisting with the creation and maintenance of Runbooks / Service Catalogs, etc. Identification of vulnerabilities with the company's environment with oversight of associated remediation activities.
    • Resolve ad-hoc IT emergencies / day to day operational issues and work closely with decision makers in other departments to proactively identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. Documents and drives best practices through process improvement. Solves complex problems, given the limitations of resource, process and technology.
    • Act as an escalation point for Tier 1 support team. Monitor and update Tier 2 support queues and tickets. Provides team members with guidance and direction in solving support problems. Oversees management for outsource vendors and partners. Ensures SLA’s are met and ongoing partnerships are fostered. This includes providing support activities to keep production-related systems running with high availability, availability to perform after hours maintenance and on-call support.
    • Participates and often leads work on new project installations, system/infrastructure upgrades and system/infrastructure performance management. Manage the day-to-day operational and tactical aspects of assigned projects while ensuring that quality, timeliness, and performance to specification are met.
    • The successful candidate should be able to quickly establish rapport, credibility, trust, and respect with peers and senior executives. He/she will be expected to be open-minded in choosing the best technology solutions to fulfill business needs, and to challenge the thinking of other members of the management team when appropriate.
    • This position requires a proactive approach and an ability to independently carry out the duties of the position. Candidate should have a friendly, outgoing personality and should be comfortable working as a member of the Technology Team in Dallas as well as collaborating remotely with other corporate teams and regional offices, as needed.
    • The successful candidate should be able to quickly establish rapport, credibility, trust, and respect with peers and senior executives. He/she will be expected to be open-minded in choosing the best technology solutions to fulfill business needs, and to challenge the thinking of other members of the management team when appropriate.
    • Areas of responsibilities for this position listed here are expected to grow / mature with the needs of Technology Service & Support team and technology integration requirements between United Capital Goldman Sachs.


    Responsibilities and Expectations:

    • Education: BA/BS or equivalent work experience
    • Minimum 7 years of work experience in “direct” IT infrastructure support (Required)
    • Hands-on experience in oversees local installation, maintenance and repair of all network infrastructure (LANs, WANs, Firewalls, Switching and SD-WAN solutions (Required)
    • Strong understanding of TCP/IP, DNS, and networking principles (Required)
    • Experience with network infrastructure and perimeter development, including design and architecture of DMZs, access control, and multiple ISP connections. (Required)
    • Working knowledge in designing/supporting Fortinet/Cisco based architectures (Required)
    • Prior experience in deployment of End User facing technologies (Required)
    • Prior knowledge/experience with security standards such as PCI DSS/SOX/ISO (preferred)
    • Strong understanding of remote access technologies such as VPN, IPSEC, SSO (Required)
    • Working knowledge of Cloud platforms (G Suite, Azure, AWS) and models (Required)
    • Prior experience in deploying network scanning, intrusion detection, intrusion prevention, access control lists and computer forensics (Preferred)
    • Working knowledge in Digital certificates, DKIM, SPIF, DEMARC, Encryption (SSL, PKI, Kerberos, file and session encryption) (Preferred)

    Preferred Qualifications:

    • Proven track record of driving initiatives, proactively developing practical solutions and ideas that add value to the organization
    • Strong collaboration skills, actively creating and maintaining productive and participative working relationships with others.
    • Ability to establish and maintain excellent working relationships with co-workers and management
    • Strong sense of ownership and willingness to accept responsibility
    • Demonstrated ability to probe, diagnose and resolve/manage customer issues/expectations.
    • Ability to define and implement standards, guidelines, best practices and metrics.
    • Strong working knowledge of hardware, software, and networking technologies.
    • Ability to drive innovation and efficiency of systems management tools and processes
    • Strong organizational,time management, and project management skills.
    • Interface with both user and IT customers on technical issues
    • Strong sense of ownership and willingness to accept responsibility
    • Possess excellent problem-solving, communication and interpersonal skills
    • Operate effectively as part of a larger team and in managing own work
    • Prioritize and handle multiple tasks




    At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

    We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

    We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

    © The Goldman Sachs Group, Inc., 2020. All rights reserved.
    Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity