• CIMD- Marcus by Goldman Sachs- Credit Specialist- Draper, UT

    Location(s) US-UT-Draper
    Job ID
    2020-59430
    Schedule Type
    Full Time
    Level
    Analyst
    Function(s)
    Call Center, Consumer Banking
    Region
    Americas
    Division
    Consumer and Investment Management Division
    Business Unit
    Loans Delivery
    Employment Type
    Employee
  • MORE ABOUT THIS JOB

    CONSUMER (MARCUS BY GOLDMAN SACHS)

    Marcus by Goldman Sachs is the firm’s consumer business, combining the entrepreneurial spirit of a startup with 150 years of experience. Today, Marcus has $50 billion in deposits, $5 billion in loan balances and 4 million customers across our lending and deposits businesses, as well as the personal financial management app, Clarity Money. Through the use of insights and intuitive design, we provide customers with powerful tools and products that are grounded in value, transparency and simplicity. We are backed by our unique team, comprised of individual contributors from leading agile technology companies, fintechs and consumer financial services companies, allowing us to disrupt the industry, while helping consumers take control of their financial lives.

    RESPONSIBILITIES AND QUALIFICATIONS

    Responsibilities

    • Reviewing and assessing risk by accurately verifying income, employment and other required documentation during the loan application process.
    • Perform outbound calls to customers to successfully move their applications through the various steps to disbursement.
    • Calculate and evaluate income, both salary & hourly, variable income, bonus/commission/overtime, as well as a variety of additional types of income sources.
    • Document all efforts for each assigned account in accordance with established procedures and compliance policies.
    • Appropriately raise and/or escalate problems and issues to management.

    Basic Qualifications

    • Two to Three years’ financial services experience with at least one of those years in loan originations. 
    • High School Diploma or GED
    • Passion for delivering a great customer experience at scale
    • Strong communication skills and ability to empathize with customers
    • Strong analytical skills and ability to review and assess risk

     

    Preferred Qualifications

    • Bachelor’s degree or equivalent military experience 
    • Customer service experience
    • Experience in a consumer lending environment 

    ABOUT GOLDMAN SACHS

    ABOUT GOLDMAN SACHS

    At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

    We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

    We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html



    © The Goldman Sachs Group, Inc., 2020. All rights reserved.
    Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

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